Terms & Conditions

  1. Acceptance of Terms

    By using PlayDrop’s website and services, you agree to abide by these Terms & Conditions. Please read them carefully before accessing our digital storefront.

  2. Account Requirements
    • Registration: Users must provide accurate information to create an account. One account per person is allowed.
    • Age: You must be at least 18 years old or have parental consent to use our services.
    • Security: You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized use.
  3. Purchasing & Delivery
    • Pricing: All prices include VAT and are displayed in GBP.
    • Payment Methods: We accept major credit/debit cards, PayPal, and other local payment options.
    • Delivery: Upon successful payment, digital keys or download instructions are sent instantly via email.
    • Pre-orders: Pre-order payments are processed immediately; keys are delivered on official release dates.
  4. Refunds & Returns
    • Unopened Products: Eligible for full refund within 14 days of purchase, if never activated.
    • Activated Products: Refunds subject to publisher policies and verification.
    • Technical Issues: We may offer refunds or alternative solutions if technical incompatibilities are confirmed by our support team.
  5. Intellectual Property

    All games sold on PlayDrop are licensed under their respective publishers’ EULAs. PlayDrop holds no ownership over game content; all rights belong to original creators.

  6. Liability Limitations

    PlayDrop strives for uninterrupted service but is not liable for downtime, game bugs, or third-party server outages. Our liability is limited to the purchase price.

  7. Changes to Terms

    We reserve the right to update these Terms & Conditions at any time. Major changes will be highlighted on our site or communicated via email.

  8. Contact Information

    For questions regarding these terms, reach out to our support team at [email protected]. We are available around the clock to assist you.