- Acceptance of Terms
By using PlayDrop’s website and services, you agree to abide by these Terms & Conditions. Please read them carefully before accessing our digital storefront.
- Account Requirements
- Registration: Users must provide accurate information to create an account. One account per person is allowed.
- Age: You must be at least 18 years old or have parental consent to use our services.
- Security: You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized use.
- Purchasing & Delivery
- Pricing: All prices include VAT and are displayed in GBP.
- Payment Methods: We accept major credit/debit cards, PayPal, and other local payment options.
- Delivery: Upon successful payment, digital keys or download instructions are sent instantly via email.
- Pre-orders: Pre-order payments are processed immediately; keys are delivered on official release dates.
- Refunds & Returns
- Unopened Products: Eligible for full refund within 14 days of purchase, if never activated.
- Activated Products: Refunds subject to publisher policies and verification.
- Technical Issues: We may offer refunds or alternative solutions if technical incompatibilities are confirmed by our support team.
- Intellectual Property
All games sold on PlayDrop are licensed under their respective publishers’ EULAs. PlayDrop holds no ownership over game content; all rights belong to original creators.
- Liability Limitations
PlayDrop strives for uninterrupted service but is not liable for downtime, game bugs, or third-party server outages. Our liability is limited to the purchase price.
- Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Major changes will be highlighted on our site or communicated via email.
- Contact Information
For questions regarding these terms, reach out to our support team at [email protected]. We are available around the clock to assist you.